At Dewa Poker, your privacy is something we take seriously. This document explains clearly and honestly — in plain language you can understand — how we collect, use, store and protect your personal data as our player.
Six privacy guarantees we provide to every Dewa Poker player in Malaysia.
All data transmitted between your device and Dewa Poker's servers is protected by 256-bit SSL encryption — the same technology used by Maybank2u and Malaysia's leading banks. No third party can intercept or read your data in transit.
Bank-GradeYou have the full right to access, correct, transfer or request deletion of your personal data at any time. Your request will be processed within 30 working days. We do not make this process difficult — it can be done directly through your account settings or by contacting our support team.
Full RightsDewa Poker has never and will never sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy — nothing more, nothing less.
Absolute GuaranteeYour data is stored on secure servers with strict access controls. Only authorised personnel with a genuine operational need can access your data, and all access is logged and regularly audited to detect any suspicious activity.
Strict ControlsYou have full control over the marketing communications you receive from Dewa Poker. You may unsubscribe from promotional emails, SMS notifications or push messages at any time through your account settings or by clicking the "unsubscribe" link in any of our communications.
Full ControlWe do not hide behind complex legal language. This Privacy Policy is written in plain, easy-to-understand English so that every Malaysian player — from Kuala Lumpur to Kota Kinabalu — knows exactly what happens to their data on Dewa Poker.
Plain LanguageWelcome to the Privacy Policy page Dewa Poker. We understand that entrusting your personal data to an online platform is not a decision you take lightly. That is why we have prepared this document not merely as a legal formality, but as a genuine commitment to transparency and accountability in how we handle your information.
This policy applies to all users who access or use the services of Dewa Poker — including our website, mobile app, poker games, Sports Betting, Live Casino, slots, and all official communication channels. By using our platform, you agree to the data collection and usage practices described here.
Dewa Poker operates as a digital entertainment platform that respects the privacy of every user. This Privacy Policy explains:
This policy is written in Bahasa Melayu to make it easier for our Malaysian users to understand. In the event of any inconsistency with other language versions, the Bahasa Melayu version shall prevail.
We only collect data that is strictly necessary to provide our services to you. The following are the categories of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Mandatory (registration & KYC) |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Payment methods (Touch 'n Go, GrabPay, DuitNow, etc.) and transaction records | Mandatory (transactions) |
| Game Data | Betting records, poker/sports/slots game history, wins and losses | Mandatory (service) |
| Technical Data | IP address, device type, web browser, access logs | Automatic (security) |
| Optional Data | Notification preferences, language, account settings | Optional (better experience) |
The data we collect is used solely for the following purposes. We do not use your data for any purpose not stated here without obtaining your additional consent:
Dewa Poker does not sell your personal data. However, there are limited situations where we need to share certain information with trusted third parties in order to deliver our services. All such third parties are bound by strict confidentiality agreements and may only use your data for the specified purposes.
To process your financial transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u and CIMB Clicks, the necessary transaction information is shared with the relevant payment gateway provider. This is a technical requirement that cannot be avoided in order to complete your transaction.
Dewa Poker may be required by law to disclose your data to the relevant authorities — such as the police, the Malaysian Anti-Corruption Commission (MACC) or the courts — where a valid court order or other legal obligation exists. In such situations, we will notify you where we are legally permitted to do so.
The cloud, hosting, and security service providers we work with may have limited access to your data as part of their technical responsibilities. All such providers are selected based on their strong track record in privacy and security.
Protecting your data is the highest technical and operational priority at Dewa Poker. The following are the layers of protection we have implemented:
In the event of a data breach affecting your information, Dewa Poker will notify you and the relevant authorities within the timeframe prescribed by applicable law. The notification will include details of what occurred, the data affected, and the steps we are taking to address the situation.
As a user of the platform Dewa Poker, you have the following rights regarding your personal data, in accordance with the Malaysian Personal Data Protection Act 2010:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete data.
Request the deletion of your data under certain circumstances.
Object to the processing of your data for specific purposes.
Receive your data in a reusable format.
Restricts the processing of your data under certain circumstances.
To exercise any of these rights, you may contact our privacy team at privacy@dewapoker.plus. We will process your request within 30 business days and notify you of the outcome.
Website Dewa Poker uses cookies — small text files stored on your device — to ensure the platform functions properly and to deliver a better user experience. The following are the types of cookies we use:
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the Dewa Poker platform.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Our general data retention principles are as follows:
For as long as your account remains active with Dewa Poker, we retain all data necessary to provide our services to you, including transaction records and game history.
After account closure, we retain financial and transaction records for a minimum of 7 years to comply with accounting and anti-money laundering legal requirements. Data that is no longer needed after this period will be securely deleted or anonymised.
Access logs and technical data are retained for a maximum of 12 months for security analysis and troubleshooting purposes. Logs older than this period are deleted automatically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO):
We are committed to addressing every privacy concern with the seriousness and professionalism it deserves. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant data protection authority in your jurisdiction.
Now you know your data is safe with us. Register a free account and claim your welcome bonus of up to RM500 with a minimum deposit of RM10 only.