Terms & Conditions Dewa Poker – A Complete Guide to Platform Rules in Malaysia

By registering an account on Dewa Poker, you acknowledge that you have read, understood, and agree to comply with all terms and conditions contained in this document, together with Privacy Policy and Responsible Gaming Policy us. These documents together form the entire agreement between you and Dewa Poker.

Accepting these terms is an absolute prerequisite for using the platform. Continued use of the platform following any amendments to these Terms & Conditions shall be deemed as acceptance of those amendments.

To register and use the services of Dewa Poker, you must meet all of the following eligibility requirements:

• Minimum age of 18: You must be at least 18 years of age at the time of registration. Dewa Poker reserves the right to request proof of age at any time, and any account found to belong to an underage individual will be closed immediately, with funds returned at the platform's discretion.
• Individuals, not entities: A Dewa Poker account may only be registered in the name of an individual person. Companies, organisations, or other entities are not permitted to register a player account.
• Accurate and truthful information: All information provided during registration must be accurate, complete, and up to date. This includes your full name, identification number, phone number, and email address.
• Non-Dewa Poker employees: Employees, business partners, and their immediate family members are not eligible to register a player account.
• Strictly prohibited: Registering on behalf of, representing, or assuming the identity of another person is a serious violation subject to legal action.

3.1 One Account Per Player

Each player is permitted to hold one active account only at Dewa Poker at all times. Holding multiple accounts — regardless of the name used, registration method, or IP address — is a serious breach of these terms. All duplicate accounts will be closed and any balance held in those accounts may be forfeited.

3.2 Account Security

You are fully responsible for keeping your account login credentials confidential. Dewa Poker will not be liable for any losses arising from unauthorised access to your account due to your own negligence. If you suspect unauthorised access, please contact our support team immediately.

3.3 Identity Verification (KYC)

Dewa Poker reserves the right to request identity verification documents at any time, particularly before processing withdrawals that exceed certain limits. Required documents may include a copy of your MyKad, utility bills, and bank statements. This is a standard security measure to protect both players and the platform.

All financial transactions at Dewa Poker are processed through legitimate and recognised Malaysian payment methods.

All bonuses and promotions offered by Dewa Poker — including welcome bonuses, weekly cashback, sports rebates, and tournaments — are subject to specific terms set for each promotion. Promotion-specific terms can be found on the Promotions page.

5.1 Rollover Requirements

All bonuses are subject to rollover requirements before withdrawals are permitted. Rollover requirements are expressed as a multiplier of the bonus amount (e.g., 30x means a bonus of RM100 must generate RM3,000 in total wagers before a withdrawal can be made).

5.2 General Bonus Terms

• Bonuses may only be claimed once per player, per household, and per IP address, unless otherwise stated.
• Bonuses have a specified validity period. Any bonus not used within its validity period will expire automatically.
• Dewa Poker reserves the right to forfeit any bonus obtained through unauthorised means or in violation of these terms.
• Any attempt to exploit the bonus system (bonus abuse) will result in account closure and forfeiture of all associated bonuses and winnings.

All bets placed on Dewa Poker — whether poker, Malaysia Super League or EPL football betting, Live Casino, badminton, or e-sports — are subject to the game rules set for each category.

6.1 Final Results

The outcome of all settled bets is final and not subject to appeal unless a verifiable technical error has occurred. Dewa Poker reserves the right to void or adjust bets affected by pricefeed errors, technical disruptions, or force majeure events.

6.2 Void Bets

Bets will be voided and fully refunded if: the match or event wagered on is postponed or cancelled and not resumed within 24 hours; there is a clear error in the odds setting; or a game is interrupted due to a serious technical failure.

6.3 Betting Limits

Minimum and maximum betting limits vary by game, market type, and player account status. Dewa Poker reserves the right to set personalised betting limits for any player at our sole discretion, including restricting wagers on specific markets or matches.

Dewa Poker maintains a safe, fair, and respectful gaming environment for all players. The following conduct is strictly prohibited and may result in account suspension or closure without notice:

Dewa Poker shall not be liable for any loss or damage arising from:

• Internet service disruptions on the user's end or by their internet service provider (ISP).
• Equipment or device failure on the user's end when accessing the platform.
• Actions or omissions by third parties beyond the platform's control.
• Incomplete information or errors in statistical results obtained from third-party sources.
• Losses from bets placed based on information or tips obtained from external sources unrelated to Dewa Poker.

In all circumstances, Dewa Poker's maximum liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

9.1 Account Closure by Player

You may close your account Dewa Poker at any time by contacting our support team via live chat. Before closing, please ensure all balances have been withdrawn. Any remaining balance in a closed account will be returned via the registered payment method.

9.2 Closure by Dewa Poker

Dewa Poker reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion that a player has violated any term in this document, engaged in fraudulent activity, or provided false information during registration.

9.3 Self-Exclusion

If you wish to pause your betting activity for a set period, Dewa Poker offers a self-exclusion option that can be activated through your account settings or by contacting our support team. Further details are available on the Responsible Gaming.

10.1 Right to Amend

Dewa Poker reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this page. The "Updated" date at the top of the page will be revised to reflect any changes.

10.2 Amendment Notice

For material amendments, Dewa Poker will endeavour to notify players via email or in-platform notification at least 7 days before the changes take effect. However, it remains the player's responsibility to check this page periodically.

10.3 Governing Law

These Terms & Conditions are governed by the laws applicable in the jurisdiction where Dewa Poker operates. Any disputes arising from these terms shall first be resolved through negotiation, and if necessary, through independent arbitration.

10.4 Language

These Terms & Conditions are provided in Bahasa Melayu as the official language for the Malaysian market. In the event of any inconsistency between different language versions, the Bahasa Melayu version shall prevail.